Cookie Policy

This policy explains how Web Works Rise uses cookies on our website. This policy sits alongside our privacy notice and our terms of service.

• What cookies are, and why we use them.
• Which types we set, and which need your consent.
• How you can accept, reject, or change your choices.
• How to contact us, or the UK regulator, if you have a concern.

What is a cookie?

A cookie is a small text file stored in your browser. It has a unique ID. It lets a site remember your choices and see how the site is used.

Similar tools

We may also use:

• Web beacons and pixels.
• Local storage in your browser.
• Software kits built into our pages.

These tools tell us how you use the site and our services. We treat that data under this policy and UK data protection law.

Why we use cookies

• To keep the site working and secure.
• To remember your settings.
• To see which pages help people, and which do not.
• To improve speed and layout.

Essential cookies

These cookies are needed for the site to work. You cannot switch them off in our banner. We set them when you do things such as save your privacy choices, sign in, or send a form.

• They keep your session and our security checks in place.
• They store your cookie choices.
• They help balance traffic across our servers.
• UK cookie rules do not require consent for these cookies.

Analytics cookies

These cookies count visits and show us how people move through the site. We use them to find faults and improve the pages. We only set them if you agree.

• Google Analytics (_ga, _gid, _gat): tells users apart and limits how often we request data.
• Microsoft Clarity (CLID, MUID, SM): session recordings and heatmaps.
• Hotjar (_hjSession, _hjIncludedInPageview): recordings and feedback.

Preference cookies

These cookies remember settings so the site can feel more useful. We, or a partner whose tool is on the page, may set them. We only set them if you agree.

• Language and region.
• Access and display options.
• Content that matches your earlier visits.
• Chat widget settings.
• Help filling in forms.

Marketing cookies

Ad and marketing partners may set these cookies. They can build a picture of your interests and show you ads on other sites. We only set them if you agree.

• LinkedIn Insight Tag (lidc, li_sugr, bcookie): ads and conversion tracking.
• Google Marketing Platform (IDE, test_cookie, __gads): ad serving and limits on how often an ad is shown.
• Facebook Pixel (fr, _fbp): social ads and retargeting.
• X (Twitter) pixel (personalization_id): social ads and audiences.

Asking for consent

UK rules say we must ask before we set cookies that are not essential. On your first visit you will see a banner. Accept and Reject are shown with equal weight. We do not push you towards Accept.

What you can choose

• Accept all: every cookie type is on.
• Reject non-essential: only cookies the site needs to run stay on.
• Choose by type: pick the groups you want in the preference centre.

Changing your mind

You can withdraw consent at any time. Open the cookie preference centre in the footer of any page. Taking consent back does not undo use that was lawful before you changed your mind.

Browser settings

You can also block cookies in your browser. Most browsers let you:

• Block all cookies.
• Block third-party cookies only.
• Delete cookies when you close the browser.
• Ask before a site sets a cookie.

If you block essential cookies, parts of the site may not work. The steps differ by browser.

Cookies we set

First-party cookies come from Web Works Rise. We use them to run the site, measure use, and improve your visit.

• wwrise_session (essential, session): keeps your session.
• cookie_consent (essential, 12 months): stores your choices.
• wwrise_analytics (analytics, 24 months): Google Analytics.
• preferred_language (preference, 12 months): remembers your language.

Cookies set by partners

Third-party cookies come from other companies whose tools we use. They support analytics, ads, and extra features.

Analytics:

• Google Analytics (google-analytics.com): traffic and behaviour.
• Microsoft Clarity (clarity.ms): recordings and page use.
• Hotjar (hotjar.com): heatmaps, recordings, and feedback.

Marketing:

• LinkedIn (linkedin.com): ads and conversion tracking.
• Google Ads (doubleclick.net): display ads and remarketing.
• HubSpot (hubspot.com): marketing tools and our client records.

Contact tools:

• Intercom (intercom.io): live chat.
• Calendly (calendly.com): meeting booking.

How long they last

• Session cookies end when you close the browser. We use them to keep you signed in and to protect the site.
• Persistent cookies stay for a set time, or until you delete them. We use them for settings, analytics, and tailored content.

You can view and delete cookies in your browser settings. The path is different in each browser.

Phones and tablets

On iOS and Android, cookie controls sit in the browser app under Privacy or Site settings.

Further reading

• All About Cookies
• Your Online Choices
• ICO guidance on cookies

Some cookie partners are based outside the UK and the European Economic Area. When cookie data leaves the UK, we use a lawful safeguard.

• The UK International Data Transfer Agreement.
• EU standard contract clauses.
• A UK adequacy decision, where one exists.
• Binding corporate rules, for transfers inside a company group.

Under UK GDPR, you can ask us to:

• Give you a copy of cookie data we hold about you.
• Correct data that is wrong.
• Delete data, where the law allows it.
• Limit how we use your data.
• Stop processing based on our legitimate interests.
• Send you your data in a common, machine-readable format.

Email our data protection lead at dpo@webworksrise.com. We aim to reply within one month.

You can also complain to the Information Commissioner's Office if you think we have broken UK data law.

• UK GDPR sets the rules for personal data in the United Kingdom.
• PECR sets the rules for cookies and similar tools in the UK.

We may update this policy when our cookies, the law, or our business changes. The date at the top shows the latest version.

If a change affects your rights in a real way, we will say so on the site or by email. If you keep using the site after we post a change, you accept the new policy. Please check this page from time to time.

Questions about cookies or this policy? Contact us:

Data protection lead

Read these with this policy

• Privacy notice: how we collect and protect personal information.
• Terms of service: the rules for using the site and our services.
• Data processing agreement: for clients who use our technology work.

Useful links:

• ICO cookie guidance for organisations
• Your Online Choices (opt out of some targeted ads)
• Network Advertising Initiative opt-out